Latest Update on Philips Recall and PAP Device Replacement/Repair
Dear client,
We continue to keep you informed regarding the Philips Recall. Philips advised that affected devices may take up to twelve months to replace or repair.
The following is an excerpt taken from the Philips Registration team:
“What to expect next:
We regret that it may take some time to replace affected devices. The planned repair for the affected devices involves certain design changes, which in some markets may include review and/or authorization by the relevant regulatory agencies. We understand the impact of this issue and we sincerely regret this disruption.
For additional questions:
For more information and updates, please visit Philips.com/src-update where we will be updating answers to frequently asked questions (FAQ) as more information becomes available or call 1-877-907-7508 in the US and US territories or (0044) 20 8089 3822 outside the US.”