October 18, 2024
Dear Valued Customer:
Re: ADULT NASAL CANNULA
Catalogue Number: R-1500S and R-1510
Please be advised Canadian Home Healthcare Inc. (CHH) is notifying you with respect to a recall involving the Adult Nasal Cannula from Canadian Hospital Specialties Ltd. (CHS Ltd.) which have been found to potentially have a partial blockage defect resulting in oxygen not being delivered correctly.
As a result of this situation, CHH is issuing this recall to address the functionality concerns of the Nasal Cannula. It was determined that the following Product Codes were affected.
|
P/N |
DESCRIPTION |
LOT NUMBER |
|
R-1500S |
Adult Nasal Cannula |
See included list for impacted lots |
|
R-1510 |
Adult Nasal Cannula |
CUSTOMER ACTIONS
Please take the following immediate actions:
1. Examine your cannula immediately to determine if you have any of the affected products.
2. Discontinue use of any affected product.
3. Contact Canadian Home Healthcare at 1-800-268-5003 or info@canadianhomehealthcare.ca to arrange for an exchange of your affected product. Please do not discard unopened affected items.
Canadian Home Healthcare appreciates your business and apologizes for the inconvenience and concern that this recall may cause you.
Please contact us at 1-800-268-5003 or info@canadianhomehealthcare.ca with any further questions that you may have regarding this matter.
Sincerely,
Customer Service
Canadian Home Healthcare Inc.
URGENT MEDICAL DEVICE RECALL
NASAL CANNULA ADULT
Impacted Product Codes & Lots
|
Product code |
Lot Numbers |
|
R-1500S |
040641 |
|
050141 |
|
|
042641 |
|
|
051041 |
|
|
050341 |
|
|
051741 |
|
|
052241 |
|
|
053141 |
|
|
060741 |
|
|
061541 |
|
|
062241 |
|
|
062841 |
|
|
070541 |
|
|
071341 |
|
|
071241 |
|
|
071944 |
|
|
072241 |
|
|
072641 |
|
|
080644 |
|
|
082441 |
|
|
091441 |
|
|
090741 |
|
|
083041 |
|
|
091246 |
|
|
092141 |
|
|
092841 |
|
|
042942 |
|
|
082142 |
|
|
100541 |
|
|
R-1510 |
052441 |
|
073041 |
|
|
082341 |